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| 4 Reasons Why Corporate Intant messenger is better than Free Messenger in Business Communication |
By:
Eddie Prather |
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Business communication in today's company environments becomes more crucial and important to improve the productivity. In daily work, we have been familiar with transmitting an e-mail to discuss the new incoming product, make calls to confirm the delivery date, or walk down and forth to talk to your co-worker in regards to a new report. If we require a fast answer to our queries, transmit an instant message gets a fast way.
Public IM like Yahoo, MSN or Skype are popular and help us very much in daily chat. We can easily speak with friends, share pictures, make video calls to families, we used to rely on them, what's more, they are free of charge. But there are some disadvantages of free messengers might change your decision of make use of a free messenger in office environment. In this article I will present 4 main reasons why corporate instant messenger like BigAnt corporate instant messenger might work better for your daily company communication.
1. Security
Message encryption comes 1st in a business instant messaging solution. We do not want our customers list, financial paper or any sensitive information to be exposed during a general chat. Unlike free messenger, corporate instant messenger encrypts all data transferred through your current instant messaging network.
2. All things are under control
Corporate messenger can be set up and run inside of your company; the IT departments fully control everything. Business messenger provides a lot of useful benefits to allow the program fits the corporation's requirements. For example, the IT department can configure a role to allow only department managers can communicate with the Chief executive officer, not all staff, or let part of the users to use the IM functions considering really do not want everyone is able to use the video chat to consume the bandwidth during work hour. Also the IT guys can customize enterprise-level IM by displaying the company name and logo on the program user interface, build a contact list reflect the actual department tree of company.
3. Increase work productivity
More creative and customized features are available in enterprise-level instant messenger. You can send both of instant message and off-line instant message; the message delivered to offline contacts will be delivered on his / her next login. You can also send a file or folder to offline users; this can be an useful function which is unavailable in the free instant messenger.
You can customise presence status, send message to the whole department, send screen shot, get notified when there's a new incoming message, For example, BigAnt provides a function to force user to be informed if there was a new message, the message will stay in a small window at the bottom of desktop until the recipient click on it.
Some time you need to send a sensitive message to your co-worker, but he might not on his seat for the moment, a feature called password-protected message may help you. The delivered instant message won't show its content unless the recipient types in his sign in password of business message.
4. Commendable technical support
Instant messaging appears to be some sort of no learning-curve skill of end users. However , if you're the IT administrator in the company, you might encounter the issues such as the public instant messenger crash, out of service with no notification, the offline message can not be delivered as promised, or you may need a fresh feature that fits your corporation, I don't mean business messenger won't have the mentioned issues, however they provide fast and applaudable customer support to assist you fix the problem and make a suited messenger to suit your needs.
Generally, business messenger is safe and stable for business communication. So choose a suitable corporate messenger to replace e-mail, telephone calls and public messenger for your office. BigAnt Corporate Messenger might be a money-worth option, the instant messaging system use server-client structure and support cross-platform like Windows, Mac and Blackberry.
http://www.bigantsoft.com |
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